Terms of Service

1Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Translation Cloud LLC ("Didva," "we," "us," or "our"), governing your access to and use of the Didva click fraud detection and prevention platform and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you are authorized to agree to these Terms on that organization's behalf.

2Description of Service

Didva provides a cloud-based platform for real-time detection, prevention, and reporting of click fraud in digital advertising campaigns. The Service operates by analyzing click traffic patterns, IP addresses, device fingerprints, behavioral signals, and other technical indicators to identify and block fraudulent or invalid activity.

The Service integrates with major digital advertising platforms including, but not limited to, Google Ads, Meta Ads (Facebook and Instagram), and Microsoft Advertising. Integration is performed via official OAuth authorization flows, and Didva accesses your advertising accounts only to the extent necessary to provide fraud protection.

Didva's specific feature set depends on the subscription plan you select. Features may include: real-time IP blocking, automated exclusion list management, fraud analytics dashboards, customizable blocking rules, and exportable evidence reports for advertiser refund claims.

3Account Registration

To access the Service, you must register for an account using a valid work email address and accurate information about yourself and your organization. You agree to:

• Provide accurate, current, and complete information during registration and keep it updated
• Maintain the confidentiality of your account credentials, including your password
• Notify Didva immediately at [email protected] if you suspect unauthorized access to your account
• Be responsible for all activity that occurs under your account
• Not share your account credentials with any third party or create accounts on behalf of others without their authorization

Didva reserves the right to refuse service, terminate accounts, or remove content at its sole discretion.

4Subscription and Billing

Didva offers subscription plans on a monthly or annual basis. Current pricing is available at didva.com/pricing and is subject to change with 30 days' notice to existing subscribers.

Billing cycle: Subscription fees are billed in advance at the beginning of each billing period. For annual plans, the full annual fee is billed at the start of each annual term.

Payment: You authorize Didva to charge your designated payment method for all subscription fees when due. All fees are in US dollars unless otherwise specified.

Cancellation and refunds: Monthly subscriptions may be cancelled at any time and take effect at the end of the current billing period. Annual subscriptions may be cancelled for a full refund within 14 days of the initial purchase or annual renewal. After 14 days, annual subscriptions are non-refundable but remain active through the end of the annual term.

Overages: If your usage exceeds the click volume included in your plan, Didva will notify you and may charge overage fees as specified in your plan documentation. We will not apply overage charges without prior notification.

Taxes: You are responsible for all applicable taxes associated with your subscription. Didva will add applicable taxes where required by law.

5Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service to:

• Interfere with, disrupt, or attempt to gain unauthorized access to Didva's systems or other users' accounts
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of Didva's fraud detection algorithms
• Use the Service to protect advertising campaigns that violate applicable laws, platform policies, or that promote illegal products or services
• Resell, sublicense, or otherwise commercially exploit the Service without Didva's express written consent
• Use the Service to train competitive machine learning models or develop competing fraud detection products
• Submit false, misleading, or fraudulent information in connection with your use of the Service
• Use the Service in any manner that could damage, disable, overburden, or impair Didva's infrastructure

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.

6Data Processing

By connecting your advertising accounts to Didva, you authorize us to collect, process, and analyze click event data associated with your campaigns. This data includes, but is not limited to: IP addresses, click timestamps, device type and fingerprint, geographic location, browser characteristics, click frequency, referral sources, and campaign identifiers.

Didva processes this data solely to: detect and prevent fraudulent activity on your campaigns; generate reports and analytics for your use; improve Didva's detection algorithms using anonymized, aggregated data; and fulfil Didva's obligations under these Terms.

Your use of the Service is also governed by Didva's Privacy Policy. For enterprise customers requiring a Data Processing Agreement (DPA) for GDPR compliance purposes, please contact [email protected].

You represent and warrant that you have all rights, licenses, and consents necessary to provide click data to Didva for processing as described herein, and that your use of the Service complies with all applicable advertising platform policies and privacy laws.

7Intellectual Property

Didva and its licensors own all right, title, and interest in and to the Service, including all software, algorithms, models, documentation, trademarks, and other intellectual property. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your active subscription, solely for your internal business purposes.

You retain ownership of your campaign data and any content you submit to the Service. By using the Service, you grant Didva a limited license to process your data to provide the Service as described herein.

Feedback, suggestions, or improvements you provide regarding the Service may be used by Didva without restriction or compensation to you.

8Confidentiality

Each party may have access to confidential information of the other party in connection with the Service. Each party agrees to: hold the other's confidential information in strict confidence; use the other's confidential information only as necessary to perform its obligations under these Terms; and not disclose the other's confidential information to third parties except as required by law or with prior written consent.

Didva will not share your campaign performance data, fraud detection results, or business information with third parties except as described in the Privacy Policy or as required to provide the Service (e.g., pushing IP exclusion lists to your connected ad platforms on your behalf).

9Disclaimer of Warranties

Click fraud detection involves probabilistic analysis. No system can guarantee 100% accuracy. Didva strives to maintain industry-leading accuracy but makes no guarantee regarding the complete elimination of fraudulent traffic or the prevention of all associated charges on your ad platforms.

10Limitation of Liability

Didva's total cumulative liability to you for any claims arising out of or related to these Terms or the Service shall not exceed the fees paid by you to Didva in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, Didva's liability will be limited to the maximum extent permitted by law.

11Indemnification

You agree to indemnify, defend, and hold harmless Didva, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your advertising campaigns or campaign data.

12Termination

Either party may terminate these Terms and your access to the Service at any time. If you terminate, you will continue to have access to the Service through the end of your current billing period (monthly) or until the end of your subscription term (annual), after which your account and access will be deactivated.

Didva may suspend or terminate your account immediately if: (a) you breach these Terms; (b) your account is subject to abuse or fraudulent activity; or (c) we are required to do so by law.

Data upon termination: Following the end of your subscription or account termination, Didva will retain your account data for 90 days, during which time you may request a data export. After 90 days, your data will be permanently deleted in accordance with our Privacy Policy. You may request earlier deletion by contacting [email protected].

Sections 7, 8, 9, 10, 11, and 13 of these Terms shall survive termination.

13Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.

Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) in Wilmington, Delaware, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

Class action waiver: You waive any right to bring or participate in a class action lawsuit or class-wide arbitration against Didva.

14Changes to Terms

Didva reserves the right to modify these Terms at any time. We will notify you of material changes via email to the address associated with your account at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must cancel your subscription before the effective date of the changes. We will post the current version of these Terms at didva.com/terms.

15Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Mailing address: Translation Cloud LLC, Legal Department, 30 Lafayette Ave STE 1, #1092, Morristown, NJ 07960, United States
• Support: [email protected]