Google Ads refund evidence template
A refund request is only as strong as its evidence. This ready-to-fill CSV has every column Google's reviewers look for, so you can document invalid clicks clearly and submit a credible investigation request.
What's in the template
13 columns, with one worked example row.
| Date | Time | Campaign | Ad content | Keyword | IP address | ISP / ASN | Country | Device | User agent | Repeat clicks | Reason flagged | Notes |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026-05-12 | 14:03 | Brand - Search | RSA - var A | shoe repair near me | 203.0.113.42 | AS14061 DigitalOcean | US | Desktop | Chrome/149.0 | 7 | Datacenter IP; 7 clicks in 4 min; no engagement | Hit 3 campaigns same hour |
Example data is illustrative (IPs use the reserved 203.0.113.x documentation range).
How to use it
- 1
Export your suspicious clicks
Pull the IPs, timestamps, campaigns and keywords behind the clicks you believe are invalid. Didva exports this per IP in one click.
- 2
Fill the template
One row per suspicious click or cluster. The more specific the pattern (repeat IPs, datacenter sources, off-geo, zero engagement), the stronger the case.
- 3
Submit to Google Ads
Contact Google Ads support, request an invalid-click investigation, and attach the completed template plus a short summary of the pattern.
New to this? Read the full guide on Google Ads click fraud refund evidence, or see how continuous monitoring keeps the evidence ready with Google Ads invalid-click monitoring.
Stop rebuilding evidence from scratch
Didva records the IPs, timestamps, user agents, campaigns and patterns for every click, so your next refund request is ready in minutes.